Thursday, July 17, 2008

Survey results

The Survey report is out. The results were extremely positive. More than 95% of you indicated you were extremely or very satisfied with the overall services of the Library. You also said that the Library staff is extremely or very helpful (95%). We'll be posting the report online soon. If you can't wait to see it, ask at the checkout desk or give me an email --elandau@sdln.net-- or call at 692-9407.

We got some good ideas from the suggestions made on the Survey. Some we can do easily, like creating a "New DVD" bin so you can look at the new stuff before going through the rest of selections. Other suggestions such as being open earlier or later we'll have to run the numbers to see if the money is there to do that. It was interesting that the requests to open at 9 AM and to be open later on the weekends had about the same number of advocates.

It's great to get feedback and particularly when we find out we are satisfying your Library needs. Thank you for all the complimentary remarks and we'll try to keep up the good work.

Elvita

Monday, July 14, 2008

Of summer, surveys, and satisfaction

It's the seventh week of the Library's summer reading program and we now have more than 1400 young people signed up! Even us "seasoned" librarians are amazed at our numbers this summer. It's great to see kids - and adults - reading and enjoying the Library.

Our User Satisfaction survey was completed last week and we're crunching the numbers. Stay tuned for the complete report.

Thank you to whomever nominated the Brookings Library staff for the BookPage Spotlight Award which recognizes extraordinary efforts to make the library a place for personal and community enrichment. Unfortunately we didn't win, but it feels great to be nominated.

Enjoy the great weather--until it gets hot tomorrow!

Elvita